Charlotte, North Carolina In-Home Care Services

Explore Lux Home Care’s

Learn What Care Looks Like

At Lux Home Care, we’re more than just a care agency—we’re a trusted partner for families navigating life’s most personal moments. Our goal is to provide peace of mind through dependable support and compassionate care. We take pride in being responsive, respectful, and relational in everything we do. Whether you’re seeking care for a loved one or looking to join a team that truly values people, you’ll feel the difference with us. We invite you to learn more, reach out with questions, and let us show you what care with heart really looks like.

Learn About LHC

Our In-Home Care Services

Outline icon of a heart with a pulse line running through it.

Personal Care Services (PCS)

Support with activities of daily living (ADLs) such as bathing, grooming, toileting, dressing, and mobility. Process: Begins with an in-home nurse assessment and development of a customized care plan, followed by caregiver assignment.

Accepted Payment: North Carolina Medicaid, other approved insurances, and private pay.

Outline drawing of a clipboard with a sheet of paper containing horizontal lines.

Respite Care

Temporary care provided to relieve primary caregivers, available on weekdays, weekends, and holidays. Process: Submit a request online or by phone; a team member will follow up within 72 hours to confirm scheduling.

Accepted Payment: North Carolina Medicaid, other approved insurances, and private pay.

Outline of a speech bubble with a heart inside.

Companionship Care

Social and emotional support through conversation, games, and companionship to reduce isolation and promote mental well-being. Process: Included in care plans as recommended by our nursing team based on the client’s needs.

Accepted Payment: North Carolina Medicaid, other approved insurances, and private pay.

Line drawing of a bowl with a spoon.

Preparation & Feeding Assistance

Help with planning, preparing, and serving meals, along with feeding support as needed. Process: Incorporated into daily routines and tailored to each client’s preferences and care needs.

Accepted Payment: North Carolina Medicaid, other approved insurances, and private pay.

Outline of a soap bar with bubbles surrounding it.

Light Housekeeping

Basic housekeeping tasks including laundry, dishwashing, vacuuming, and maintaining a clean, safe home environment. Process: Specific tasks are outlined in each care plan and performed during scheduled visits.

Accepted Payment: North Carolina Medicaid, other approved insurances, and private pay.

Black and white illustration of two capsules, one filled in and the other empty.

Medication Reminders

Non-clinical assistance to help clients stay on schedule with prescribed medications. Process: Caregivers follow medication reminder instructions as outlined in the care plan under nurse supervision.

Accepted Payment: North Carolina Medicaid, other approved insurances, and private pay.

Heart inside a circular arrow, indicating a refresh or update related to love or care.

Pediatric & Elderly Support

We offer age-appropriate, personalized care for children and seniors, including those with autism, developmental delays, mobility challenges, or chronic care needs. Process: Each case begins with an in-home nurse assessment and ongoing supervision to ensure safety and satisfaction.

Accepted Payment: North Carolina Medicaid, other approved insurances, and private pay.

Please Note: All listed services and processes reflect how care is structured under North Carolina Medicaid regulations, including CAP/DA and CAP/C. For private pay clients, services can be customized based on individual needs and preferences—as long as they remain within the scope of non-medical home care. If you are considering care through private pay or another insurance, we recommend contacting our office directly to discuss available options and to receive a tailored care plan overview

A person handing pills to another person, who is accepting them in their open palm.

Insurances We Accept..

We accept private pay, North Carolina Medicaid, Blue Cross Blue Shield of NC Healthy Blue, WellCare NC, United Healthcare of NC, Carolina Complete Health, and more.

Want to Contact Us?

Have questions for our team or need to find another way to contact us? Please connect with us!

Contact LHC!
 

Providing In-Home Care Around North Carolina.

We are based in Charlotte, North Carolina and we serve the following counties: Mecklenburg, Gaston, Union, Anson, Stanly, Cabarrus, Lincoln, Cleveland, Catawba, Rowan, Montgomery, Polk, Rutherford, Burke, Iredell, Davidson, Davie, Randolph and more.

Taylor R.

“I had an amazing experience with Lesli and her team! They were incredibly professional, kind, and welcoming from start to finish. Highly recommend them!”

A young man and an elderly woman are sitting on a beige sofa in a living room, engaging in a conversation. The young man is writing in a notebook while the woman looks at him attentively, holding a remote control. The room has white paneled walls, a lamp with a white shade, and a fireplace mantel.

B. Works

“Working with Lux Home Care is a breath of fresh air. I was looking for an agency that is transparent, fair, knowledgeable, trustworthy, and resourceful and I found just that!”